She was there every step of the way.
I am not sure I could have completed my thesis without Lani’s support. From the very beginning and throughout the entire process, she was there every step of the way, offering thoughtful guidance, structured feedback, and reassurance when it was most needed. Her academic expertise is exceptional, and her advice consistently elevated the quality, clarity, and rigor of my work.
What truly sets Lani apart is her ability to combine deep subject-matter knowledge with a genuine commitment to her students’ success. She challenged my thinking in the best possible way, helping me sharpen my arguments and strengthen my methodology, while always remaining encouraging and constructive. More than anything, Lani is a wonderful person who is genuinely delightful to spend time with. Her warmth, positivity, and sincere investment in her students made the entire experience not only successful but truly enjoyable.
I could not recommend Lani more highly. Any student would be fortunate to have her guidance.
Audio Transcription
Hand-Crafted TranscriptsWithout the Hassle
- Transcription of your interviews, focus groups and other recordings
- Typed and checked by people, never software
- 100% confidentiality, guaranteed by NDA
- Delivery in as little as 48 hours
No cost, no obligation.
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Eunice DTech -
Amy PhD -
Blanche PhD -
Marcia PhD
Your dedicated transcription team. Every recording is typed by a real human, never by software or AI.
The Grad Coach difference
Here's why 10,000+ students have chosen to work with us.
100% Human-Based
Your recordings are transcribed manually by a seasoned transcriber, for maximum accuracy. We never use automation software.
Manual "Smart" Editing
We remove unnecessary fillers such as ums and errs without losing any context. Prefer it 100% verbatim? We can do that too.
Legally Binding Confidentiality
Confidentiality and privacy are guaranteed. We can provide a legally binding NDA, for complete peace of mind about your data.
Qualitative Coding (Optional)
Need your transcripts coded, inductively or deductively? Our qualitative analysis experts can do that too, 100% human-based.
No cost, no obligation. No upload required.
See exactly what you'd get
This is a real page from one of our transcripts. Every speaker labeled, every word typed and checked by a person, formatted so you can start coding it straight away.
How it works
From recordings to research-ready in three steps.
We Quote
Tell us about your recordings and a real person will get back to you with a personalized quote within a day.
We Transcribe
Every word is typed, labeled and checked by a human transcriber, never by software.
We Deliver
Clean, formatted transcripts come back within 48 hours, ready for your analysis — laid out exactly like this sample transcript.
What our clients say
We've helped 10,000+ students get their research over the line. Here's what some of them have to say:
“I thought I wasn't smart enough - Grad Coach changed that.”
“Grad Coach gave me structure, clarity, and confidence.”
4.9 out of 5
Client satisfaction, across 10,000+ students
See more success storiesI wound up landing a distinction!
Grad Coach absolutely saved me during the dissertation process. Going back to university for a master’s degree 30 years after undergrad is not for the faint of heart, much less in another country where the writing and grading standards are different.
Coach Ethar really helped me develop a clear strategy for organising my research, references and paper and gave me great feedback on what to prioritise and what to cut. His understanding of what academic markers want to see is so helpful. I would have been way off the mark without his insights. He also let me just vent when I was struggling and made me laugh, which was much needed during a really challenging process.
I wound up landing a distinction on my paper thanks to his amazing support. If you are struggling with academic writing in any way, shape, or form, reach out to this company ASAP — they are a Godsend!
Far exceeded my expectations…
As a distance-learning MSc student, navigating the dissertation journey was initially overwhelming until I discovered GradCoach on YouTube. While their free vlogs are already incredibly helpful, I chose to opt for their paid coaching services as I was determined to excel in my dissertation.
From the start, the platform offered structured guidance, useful templates, and detailed resources that helped me at every stage of the research process. But what truly set GradCoach apart was the coaching support — whose clarity, patience, and insightful feedback consistently elevated the quality of my work. Their guidance was instrumental in shaping my literature review, refining my methodology, and structuring my findings according to academic best practices.
The quality of support I received far exceeded my expectations, and it helped me secure a Distinction grade for my dissertation, scoring 76% — a result I’m truly proud of. GradCoach is not just a coaching service, it’s a confidence-building companion for anyone undertaking independent academic research.
I wholeheartedly recommend it to any student seeking clarity, structure, and support in their research journey.
Let's talk it through
I head up our language services team. Tell me about your project and I'll point you in the right direction — even if that's not with us.
- 15-minute introductory chat
- We'll work out which service fits your project
- No cost or obligation
Frequently asked questions
Below are some of the most popular transcription-related questions we get asked.
Is your transcription human/manual or automatic/software?
To ensure the highest quality of transcription, we transcribe all content completely manually (in other words, it's done by humans). We never use any automation or software-based transcription tools as these can never be as accurate as human-driven transcription.
Transcription is handled by our highly qualified team of qualitative research specialists. The team is managed by Dr. Eunice Rautenbach, who holds both a Master's and Doctoral degree in language practice. All team members have extensive transcription experience, are native English speakers (from the US, UK and SA) and have worked on numerous dissertations, theses and research projects.
Can I see an example/sample of your work?
Yes, certainly. You can download a sample transcript here.
Why should I use Grad Coach for transcription?
Here are a few things that make us different from the rest:
- All transcription is 100% manual and human-based for maximum accuracy (no automation or software).
- Transcription is handled by highly qualified, native English speakers with extensive research experience.
- Your confidentiality is legally guaranteed (NDA).
- Should you need it, we can also provide coding support and 1-on-1 coaching for the analysis phase.
How much does transcription cost?
Our fee is based on the length and complexity of your recordings, as well as the total size of the project.
Rates start from $1.21 per minute of audio for larger projects, and step up a little for shorter ones. You can learn about our pricing here.
What is the process for working with you?
The typical engagement process is as follows:
- First, we'll have an initial discussion (over email or Google Meet) to understand your project and requirements.
- Next, we'll provide you with a firm quote and guaranteed timeline.
- You'll upload your audio files.
- We'll get to work transcribing and send you the completed project as per the agreed timeline.
Can I send you my interviews as I complete them?
Yes, we can transcribe your interviews one by one, or as a batch. However, you may benefit from a better fee if you submit your files in one batch.
Can you transcribe MP4/MP3/Zoom/Meet/Teams files?
We can work with most common audio and video file formats, as long as the audio quality is good. If the recording quality is poor, we will mark the respective sections as [Inaudible] in the transcript file. Poor quality audio will also result in a longer transcription time, so it's important to ensure your recordings are of high quality.
Can you remove the "ums" and "errs"?
Yes, we will edit filler words and useless sounds as part of the transcription process.
Can you remove the names and identities of places and people?
If you request this before we start with the transcription process, we can do this. However, the responsibility to ensure the anonymity of your interviewees remains yours.
Can you code the transcripts as well?
Yes, but this is a separate service. You can learn about our qualitative coding service here.
I still have questions…
No problem. Feel free to email us or book an initial consultation to discuss.
Stop wasting precious time typing.
Every hour of audio is four to six hours you could be spending on your analysis instead.
No cost, no obligation. No upload required.
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